Refund & Replacement Policy

Trendora Hub

At Trendora Hub, we want every order to reach you in the best condition. If there is an issue with your order, we’re here to help.

1. 7-Day Return & Replacement Window

You can contact us within 7 days of receiving your order if you receive:

• A damaged or defective product.
• The wrong product.
• A missing item.
• A product significantly different from its description.

2. How to Request Support

Please contact us within 7 days with:

• Your order number.
• Clear photos or a video of the issue.
• A brief description of the problem.

Our team will review your request and guide you through the next steps.

3. Refunds & Replacements

Depending on the issue and product availability, we may offer:

• A replacement at no additional cost.
• A full or partial refund.
• Another suitable resolution agreed upon with you.

If a replacement is unavailable, we will discuss the available refund options.

4. Returns

Please contact Trendora Hub before returning any product.

If a return is required, we will provide the return instructions. Do not send products to any address without our confirmation.

5. Order Cancellation

Cancellation requests must be made before your order is processed or shipped.

Once shipped, cancellation may not be possible.

6. Non-Eligible Returns

Returns or replacements may not be accepted for:

• Products damaged through misuse or negligence.
• Products altered or used improperly.
• Requests made after the 7-day window.

Exceptions may apply where required by applicable law.

7. Refund Processing

Once approved, refunds will be processed to your original payment method where possible.

The time taken for the refund to reflect in your account may depend on your payment provider.

8. Contact Us

Store: Trendora Hub

Website: trendorahub.world

Email: trenddorahub@gmail.com

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at trenddorahub@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at trenddorahub@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at trenddorahub@gmail.com.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at trenddorahub@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at trenddorahub@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at trenddorahub@gmail.com.

Customer Support: +91 97784 64961

We appreciate your trust and look forward to serving you.

Trendora Hub — Connecting Businesses. Empowering Investors.